Billing Terms & Conditions

By placing an order on www.maticscentspk.com, you agree to the following billing and payment terms.

Payment Methods

We currently offer the following payment method:

Cash on Delivery (COD) within Pakistan

We reserve the right to introduce additional payment methods in the future without prior notice.

Order Confirmation

After placing an order, you may receive a confirmation call or SMS from our team to verify your order.

MaticScentsPK reserves the right to cancel any order that is not confirmed by the customer.

Order Cancellation by Customer

Customers may cancel an order before it has been shipped by contacting our support team.

Once an order has been shipped, it cannot be cancelled and will fall under our Refund & Returns Policy.

Order Cancellation by MaticScentsPK

We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to:

Suspicious or fraudulent orders
Incomplete or incorrect customer information
Repeated refusal of deliveries
Orders flagged by our fraud detection system

Cash on Delivery Refusal

Customers who repeatedly refuse COD orders may be restricted or blocked from placing future orders.

We reserve the right to require advance payment for future purchases from such customers.

Pricing & Errors

We strive to ensure that all pricing information on our website is accurate. However, errors may occur.

We reserve the right to:

Correct pricing errors at any time
Cancel orders placed at incorrect prices
Update product pricing without prior notice

If your order is cancelled due to a pricing error, you will be notified.

Fraud Prevention

To protect our customers and business, we may request additional verification for certain orders.

Orders suspected of fraud may be delayed, cancelled, or reported to relevant authorities.

Billing Information Accuracy

You agree to provide current, complete, and accurate billing and shipping information for all purchases made at our store.

Providing false or misleading information may result in order cancellation.

Contact Information

For billing-related questions, contact us at:

📧 support@maticscentspk.com

Billing Terms & Conditions